For our client we are looking for Customer Support Specialists with Swedish

Location: Warsaw

Main duties will include:

• Handling incoming calls from Scandinavian airline passengers,
• Managing email and chat inquiries,
• Ensuring the correct resolution of issues,
• Identifying customer needs through phone calls,
• Collaborating with other support levels,
• Maintaining the highest quality of customer relationships,
• Regular reporting of results in the system.

Requirements:

• Swedish language proficiency (C1) and English (minimum B2),
• Availability to work in an office in Warsaw,
• Interest in the tourism industry,
• Customer service experience is an advantage.

Benefits:

• Full-time employment contract,
• Convenient work system and flexible schedule tailored to your needs,
• Comprehensive social package (MyBenefit cafeteria, private LuxMed healthcare, life insurance),
• Comprehensive onboarding training,
• Opportunity for professional development, learning about the tourism industry (airlines) and a chance to work with languages daily.

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates.

Grafton Recruitment Sp.z o.o. is registered on position 20329 in the National Recruitment Agencies Register.

For more related job opportunities visit http://pl.grafton.com/en/job-search

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