BSS Salary Report 2026
The BSS Salary Report 2026 is the anniversary, tenth edition of a publication prepared by experts at Grafton Recruitment.
It analyzes the current labor market situation in the business services sector in Poland — salary levels, recruitment trends, and changes in the employment structure within SSC and GBS centers.
The business services sector in Poland remains one of the most important segments of the labor market; however, its nature is clearly evolving. Advanced processes, automation, and expert competencies are playing an increasingly significant role. In the report, we examine how these changes affect salaries, demand for skills, and the decisions made by organizations.
What does the report include?
The publication provides a comprehensive overview of salaries and the labor market situation in the BSS sector in Poland.
In the report, you will find:
- salary benchmarks for key positions in the BSS sector
- salary comparisons by level of experience and role within the organization
- an analysis of the main business services hub locations in Poland
- an overview of recruitment trends and the most in-demand competencies
The data presented in the report is based on recruitment projects carried out by Grafton Recruitment, as well as market analyses and statistical data.
Why is it worth downloading our publication?
The report is a practical tool for companies operating in the modern business services sector as well as for organizations planning to expand in this area.
With this publication, you will:
- check current salary levels for key positions in the BSS sector
- better plan compensation budgets and recruitment strategies
- learn about the key trends shaping the labor market in the business services industry
“The shared services industry in Poland has been growing for years and continues to strengthen its position in Europe; however, its nature is clearly evolving. Competence centers delivering advanced processes are becoming increasingly important, while technological development — including automation and artificial intelligence — is influencing the market structure and expectations toward employees.”
— Ewa Michalska, Operations Director
How to get the report
The report is available free of charge. To receive it, simply complete the form below, select your preferred language version, and download the file.
If you find our publication valuable, we encourage you to contact us. We also offer dedicated reports and business analyses tailored to your organization’s needs.
We wish you an enjoyable read!