BSS Salary Report 2025
We invite you to explore the special jubilee edition of the Business Services Salary Report! This year, we take a look back at a decade of dynamic growth in the BSS sector in Poland. What were the most pivotal moments? Which changes shaped the market? We sought answers from both industry experts and employees.
But this report isn’t just about the past. We also look ahead, analyzing which languages will gain importance and which processes are expected to drive the sector’s future.
Report addressed mainly to:
- High and middle level managers.
- New investors.
- Organizations supporting investments.
- HR departments.
We invite you to read.
What’s inside the report?
• Salary ranges for selected positions and experience levels, including the most commonly offered (NO) salary rate in seven key cities: Warsaw, Kraków, Wrocław, Gdańsk & Tricity, Katowice & GZM, Łódź, and Poznań.
• Expert insights from Grafton on trends in the BSS sector, both nationally and in local job markets.
• Competitive advantages and business summaries of key cities, highlighting what makes each location stand out in Poland’s BSS landscape.
• Office space potential analyzed by CBRE experts, featuring data and commentary on office market development across different cities.
• Investing in Poland – Eurostat data on salaries and education levels across European countries, complemented by expert opinions and insights from institutions supporting foreign investors.
• Employee survey in the BSS sector, addressing key questions such as:
◦ How do employees perceive the attractiveness of the sector as a workplace?
◦ Do they feel job stability?
◦ Which processes do they consider the most promising for the future?
This report spans over 130 pages of in-depth analysis, trends, and forecasts. Don't miss this edition – discover key data and insights on the BSS market in Poland!
We invite you to read.
The report is available for free, for business purposes only, to receive it please complete the form and download the report.